The Inspire Alert process is guided by a set of expectations for DU community members. In order for Inspire Alerts to function properly and effectively, community members must be aware of the guidelines they are expected to adhere to, as outlined below.
Faculty expectations
- Upon submission of an Alert, faculty are expected to continue communication and support efforts for students in their course(s).
- Faculty looking to report students experiencing non-academic difficulties are expected to submit an SOS Referral for the student(s) of concern.
- Faculty are expected to understand that submission of an Alert does not guarantee improved performance by the student in their course.
Advisor Expectations
- Outreach for High Alerts and Medium Alerts is expected within 1-2 business days after submission of Alert.
- Advisors are expected to use professional judgment to discern outreach method (i.e. email, phone call, etc.) and number of necessary outreach efforts.
- Upon outreach to students, advisors are expected to document outreach efforts in Alert comments and/or Resolution comments.
Student Expectations
- Students are expected to take responsibility for their academic experience. Upon receiving advisor outreach and/or resources, students are expected to take an active role in utilizing these support offices and/or resources.